At Ryan Trekking, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and purchase our products. By using our website and services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect personal information that you provide to us when you place an order, subscribe to our newsletter, or interact with our website. This may include:

  • Name

  • Email address

  • Shipping address

  • Contact information

  • IP address

  • Other details necessary to complete your purchase and ensure we provide the best service to you

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and manage shipping

  • Communicate with you regarding your purchases, shipping updates, and promotions

  • Improve our website, products, and services

  • Respond to customer service inquiries and requests

  • Send newsletters, offers, or other communications that may interest you (if you have opted-in for these)

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Protection

We take the protection of your personal data seriously and implement reasonable security measures to prevent unauthorized access, alteration, or disclosure of your personal information. However, no method of internet transmission is completely secure, and while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your personal information with third-party service providers to help us process orders, ship products, and offer other services. These providers are required to protect your information and use it only for the purposes for which it was shared.

We may also disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal obligations or protect our rights.

5. Opt-Out Instructions

You can opt out of receiving promotional emails from us at any time. To do so:

  • Click the “unsubscribe” link at the bottom of any email you receive from us, or

  • Email us directly at [email protected] with your request to unsubscribe, and we will remove you from our email list promptly.

If you no longer wish to receive communications related to your order or account, you can contact us at [email protected] to make this request.

6. Cookies

Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, track your activity on our website, and provide a better overall user experience. You may disable cookies in your browser settings, but please note that this may affect the functionality of our website.

7. International Transfers

Since Ryan Trekking operates worldwide, the personal data we collect may be transferred to, and processed in, countries other than your country of residence. By using our website, you consent to the transfer of your personal information to these countries, where data protection laws may differ from those in your country.

8. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have any concerns about your personal data, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].